Trust Center

Terms of Service

Governing use of ORA and all associated services.

Last updated: April 25, 2026

These Terms of Service (“Terms”) govern your access to and use of ORA, the constitutional AI operating system developed and operated by 3D3D (“3D3D,” “we,” “us”), including all software, API services, documentation, and related offerings (collectively, the “Services”). By accessing or using ORA, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Services. If you are accessing ORA on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Services

ORA is a constitutional AI operating system that orchestrates AI agents with built-in governance. The Services include the ORA control room, API access, agent runtime, memory architecture (MCP), governance kernel, and any associated tools, extensions, or integrations.

ORA operates through AI agents — autonomous software systems that execute tasks, make decisions, and interact with external systems on your behalf. You acknowledge that agent behavior is probabilistic and may produce unexpected results. You are responsible for reviewing, approving, and supervising agent actions that affect your operations.

2. Accounts and Access

To access ORA, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

We may offer a free tier, professional tier, and enterprise tier. Features and limitations vary by tier. We reserve the right to modify tier definitions and pricing with thirty (30) days notice.

3. Acceptable Use

You agree to use ORA only for lawful purposes and in accordance with the Acceptable Use Policy, which is incorporated into these Terms. Key restrictions include:

  • Do not use ORA to deceive, manipulate, or harm any person or entity
  • Do not use ORA for mass surveillance, autonomous weapons systems, or applications that deny human oversight of consequential decisions
  • Do not use ORA to generate content that is illegal, abusive, or violates third-party rights
  • Do not attempt to circumvent ORA’s governance mechanisms or safety systems
  • Do not use ORA to train competing AI systems without explicit written permission
  • Do not exceed your tier’s usage limits or attempt to abuse rate limiting
  • Do not share, resell, or sublicense API access to third parties without authorization

4. Data and Privacy

Your use of ORA is governed by our Privacy Policy, incorporated here by reference. Key data commitments:

  • Your data is yours. We do not use your prompts, agent outputs, or workflow data to train ORA or any other model.
  • MCP memory. Agent memory stored via MCP is maintained under your control. You can delete it at any time.
  • Session logs. Retained for 30 days by default for debugging. Adjustable in settings.
  • Operational metadata. Anonymized usage statistics (e.g., requests per hour, error rates) may be used to improve service reliability.

For EU customers requiring a Data Processing Agreement (DPA), see our DPA.

5. AI-Specific Provisions

5.1 Nature of AI Output

ORA agents produce output that is probabilistic and may be incorrect, incomplete, or inappropriate for your specific context. All agent outputs are provided “as is” without warranty of accuracy, fitness for a particular purpose, or legal compliance. You must review agent outputs before relying on them for consequential decisions.

5.2 Human Oversight

ORA is designed with governance gates that require human approval for defined categories of agent actions. You are responsible for configuring governance settings appropriate to your risk tolerance and configuring your workflows to maintain appropriate human oversight. We strongly recommend enabling scrutiny mode for any agent actions affecting external systems, finances, communications, or personal data.

5.3 Third-Party Models

If you configure cloud model endpoints, ORA routes those requests to the providers you chose. Your use of such models is subject to the respective provider’s terms of service. Local models running on your own hardware involve no third-party provider at all. We are not responsible for the availability, accuracy, or output of third-party models.

5.4 No High-Risk Use

You agree not to use ORA as a sole automated decision-making system for decisions that significantly affect individuals’ legal rights, financial position, health, or liberty without appropriate human review as required by applicable law. This includes credit decisions, employment decisions, healthcare treatment decisions, and law enforcement applications.

6. Intellectual Property

3D3D retains all intellectual property rights in ORA, its software, documentation, and underlying technology. You retain all rights in your data, prompts, and outputs generated from your inputs. You grant 3D3D a limited license to process your data solely to provide the Services.

Any feedback, suggestions, or ideas you submit about ORA may be used by 3D3D without restriction or compensation. You grant us an irrevocable, perpetual, worldwide, royalty-free license for any such feedback.

7. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. 3D3D DISCLAIMS ALL WARRANTIES INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, AND ACCURACY OF AI-GENERATED OUTPUT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AGENT OUTPUTS WILL BE ACCURATE OR COMPLETE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 3D3D SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

3D3D’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

THESE LIMITATIONS APPLY TO ALL CAUSES OF ACTION, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, AND STATUTORY CLAIMS.

9. Indemnification

You agree to defend, indemnify, and hold harmless 3D3D and its officers, employees, and agents from and against any claims, damages, losses, and costs (including legal fees) arising from: (a) your use of the Services in violation of these Terms; (b) your data, prompts, or content; (c) your agent configurations or deployments; or (d) your violation of any applicable law or third-party rights.

10. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access immediately for violations of these Terms, non-payment, or conduct that poses risk to the Services or other users. Upon termination, your right to access ORA ceases. You may export your data within 30 days of termination; after that period, we will delete your data.

11. Governing Law

These Terms are governed by the laws of the Province of New Brunswick, Canada, without regard to conflict of law principles. Any dispute not resolved by good-faith negotiation will be submitted to the courts of New Brunswick, Canada. You consent to personal jurisdiction in New Brunswick.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or prominent notice in the ORA interface at least 30 days before taking effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

13. Contact

For legal inquiries: [email protected]
3D3D — contact Randall Marshall
New Brunswick, Canada